Management System Policy:
EQ Cert Services Limited is committed to offer management system certification services to the highest standard to all organizations without discrimination, by competent, consistent, impartial and value added conformity assessments.
We want to achieve the above by
- Fulfilling all the requirements of ISO 17021:2011 and other relevant National and International standards / guidelines as it subscribe to.
- Enhancing satisfaction of all interested parties through performing valued added audit services.
- Continual improvement in building capacity for meeting changing needs of certifications.
Impartiality Policy
- EQcert operates a policy of impartiality in relation to its auditing and certification services.
- EQcert pro-actively manages any threat of conflict of interest, actual or perceived, affecting EQcert ‘s certification/registration services.
- EQcert ‘s commitment to impartiality is monitored and administrated by an independent “Impartiality Committee” dedicated to overseeing the impartiality of its certification/registration services.
- EQcert understands the importance of impartiality in carrying out its management system certification activities, managing conflicts of interest and ensuring the objectivity of its management certification activities.
Confidentiality Policy
- Activities carried out for clients shall be treated as confidential to that client unless otherwise agreed.
- Information supplied by clients, the results and documents generated by the certification service and its subcontractors, the contract
records that are retained, and the existence of the contract itself (other than any certificates issued) are all treated as “commercial in
confidence” and will not be communicated to any third party without written agreement, unless the information is already in the public domain.
- Where the law requires information to be disclosed to a third party, the client will be informed of the information disclosed
